Privacy policy

PRIVACY

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, e.g. contains the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our predominantly legitimate interests in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your site visit.

Third party hosting services

As part of processing on our behalf, a third party provider provides us with the hosting and presentation of the website. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer in the context of a weighing of interests. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. using the contact form or email) or when you open a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open a customer account and you cannot complete the order and / or open the account or send the contact without them . Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

For the fulfillment of the contract according to Art. 6 Para. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institute commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will give you your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forwards your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of notification or coordination of the delivery.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn

DPD Germany GmbH
Gutenstetter Str. 8b
90449 Nuremberg

DHL Express Germany GmbH
Escher Str. 177
50739 Cologne 

4. Email newsletters

Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration.

E-mail advertising without registering for the newsletter and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to offer you regular offers on similar products as those already purchased on the basis of Section 7 (3) UWG , from our range by email. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in addressing our customers with advertising.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the advertising e-mail without incurring any costs other than the transmission costs according to the basic tariffs.

5. Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and the collected reviews as well as to offer Trusted Shops products to buyers after an order.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, e.g. Contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after your visit to the website.

Further personal data is only transferred to Trusted Shops if you have given your consent, decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement made between you and Trusted Shops applies.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera ™: http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics, a web analysis service from Google LLC (www.google.de), for website analysis. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before it is transmitted within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can this link click to prevent future collection by Google Analytics on this website. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

Facebook pixel

Our site uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.

With the help of the Facebook pixel, the behavior of the site visitors can be tracked after they have been redirected to our website by clicking on a Facebook ad. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected are anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage guidelines. This enables Facebook to switch advertisements on Facebook pages as well as outside of Facebook. As the website operator, we cannot influence this use of the data. You can find more information on protecting your privacy in Facebook's data protection information: https://www.facebook.com/about/privacy/. You can also deactivate the remarketing function “Custom Audiences” in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

Alternatively, you can this link click to prevent future collection by the Facebook pixel on this website. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

7. Advertising through marketing networks

Google AdWords remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. If you have given us your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. After the purpose and the end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed with Google that your web and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize advertisements that you will find on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by using the remarketing cookie this link deactivate. You can also contact the Digital Advertising Alliance Inform about the setting of cookies and make settings for this.

8. Contact options and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;
  • In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - for the establishment, exercise or defense of legal claims
    is required;
  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
    - you dispute the correctness of the data;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you need them to assert, exercise or defend legal claims or
    - you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
  • In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
     

Please contact us if you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or the revocation of any consent given or objection to a specific use of data

B&F Oberwerth GmbH
Friedrich-Mohr-Str. 13th
56070 Koblenz

+49 (0)261 9888 2444

info@Oberwerth.de


Right to object

If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.